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Privacy Policy

Terms Of Use

This Privacy Policy must be read in conjunction with our Terms and Conditions.

Collection Of Your Information

We collect information about you through our websites in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We release account and other personal information only when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of FOXY BOXY Limited, our users, or others.

Types Of Information Collected

We may collect personal information from you (including, without limitation, your name, email address, phone number, and postal address) when you visit our website, register with our website, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion.

How We Use Your Information

We may use your collected information in the following ways:

  • To process and fulfil your order, including sending emails to confirm your order status and shipment, along with customary business communications.
  • To verify your identity and to assist you if you have forgotten your username or password
  • To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions, where you agree to receive such information.

Security

You can be assured of a secure payment with Stripe for credit card transactions.

We do not store your credit card details online. All credit card transactions are processed online in real time and protected by industry standard security standards.

Privacy

We value your privacy. We are fully committed to protecting the confidentiality, security and privacy of all your information. When you place an order we retain contact details, and will continue to stay in touch only for as long as you want – including any follow up regarding your order.

Privacy Of Our Email Lists

We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone.

Unsubscribe Policy

Our newsletters will be sent out only when we have something exciting to report, but if you no longer wish to receive these simply use the ‘unsubscribe’ link located at the bottom of our email communications, and you will be automatically unsubscribed.

What are cookies?

Cookies are small files that are placed on your PC, phone or other web enabled device when you visit the FOXY BOXY website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details. Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalised web experience. By using our site, you also consent to the use of these cookies.

FOXY BOXY uses cookies on our site for the following reasons:

  • To allow you to securely sign in to your FOXY BOXY Account, so that you can use “My Account” features such as order information, making payments and viewing statements.
  • To store the content of your online shopping bag whilst you browse the site and to complete an order.
  • To record the areas of the website that you have visited, products you have viewed and time spent browsing, as well as the products you purchased. FOXY BOXY uses this information to help make the website more user friendly, develop our site design and to continuously improve the quality of the service we provide.
  • We also offer you the facility to share your experience on our site through social sites such as facebook and instagram. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found at their websites.

Are Cookies Safe?

Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised.

Can I turn off cookies?

FOXY BOXY uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them. To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer’s hard drive. It must be noted that if you choose not to consent to the use of cookies, you may still browse the website, but the user will be unable to log in or make a purchase.

Your Consent

By using our site, you consent to our online Privacy Policy.

Please contact us by email at info@foxyboxy.nz if you have any questions regarding our Privacy Policy.

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