FAQs

Delivery to urban addresses is included in the price of all our FOXY BOXY gift boxes. Delivery to rural addresses is $7. FOXY BOXY provides one of the fastest and most reliable gift delivery services in New Zealand. Please go our delivery page to learn more about delivery times frames.

Yes of course! We pride ourselves on our ability to deliver our FOXY BOXY gift boxes quickly and efficiently. We always endeavour to deliver your gift as close to your preferred delivery as possible.

Select your desired date on the Requested Delivery Date (below where you put in the Gift Message on the gift box page).

The order confirmation email is automatically sent from our system when you complete your checkout. The main problem we see is people incorrectly entering their email address. Please email us and we can check your email address is correct in our system. It’s important we have the correct email, otherwise you will also miss out on all the important courier updates, for example when your gift is delivered 🙂

If you have a Hotmail email address please check your spam/junk folder before contacting us … thanks 🙂

Yes of course! Many of our gift boxes are suitable as bridesmaid / maid of honour proposal gift boxes. We can update your gift box to have the beautiful blush ribbon and “will you be my bridesmaid?” or “will you be my maid of honour?” swing tag … bride squad perfection! Purchase the gift box you love and contact us with your order number, easy.

If you have an account with FOXY BOXY your order invoice pdfs are available for download. Access “my account” from the top of the web page. Then select “Orders” to view the orders and download pdfs.

If you require a printable pdf invoice but do not have an account, i.e you checked out as a guest,  please contact us and we’ll email one through to you.

We do not ship internationally at this stage, due to the perishable and fragile nature of some of our gifts.

The fastest way is get in touch with our team via our contact form or email us. We’ll put your order together so you can pay for all your gift boxes in one easy step.

We understand there is a need to customise a gift box occasionally. Maybe your giftee has food allergies, dietary restrictions or you just want to make sure the gift is the perfect fit. Whatever the case may be, please use our contact page to get started customising a gift box today.