FOXY BOXY Delivery
Thursday 24nd June Update – Courier Delays
NZ Post Couriers Express overnight service is experiencing some delivery delays due to workforce disruption caused by the Omicron outbreak. Please allow an extra day for delivery (mainly Waikato).
The price of delivery to urban addresses is included in the price of all our FOXY BOXY gift boxes. Delivery to rural addresses is $5. FOXY BOXY provides one of the fastest and most reliable gift delivery services in New Zealand.
We can dispatch the same day when ordered before 2pm, Monday through to Friday, and all our gift boxes are shipped with overnight shipping.
After ordering online, you will receive a confirmation email containing your order details. We will normally confirm receipt of your order within a few minutes of ordering.
Once the gift is collected by NZ Post you’ll be updated with a tracking number. You will be notified again once your gift has been delivered. Your gift will be delivered to most areas within 1-2 working days. For rural addresses please allow up to 3 working days and know that we cannot predict accurate rural delivery dates.
Selecting A Delivery Date
If selecting a delivery date, please know we do our absolute best to get as close as possible to your selected delivery date, however due to our use of a courier service we can’t guarantee it arrive exactly on the selected date but we will always strive to make sure the gift box is received as close to this day as possible. FOXY BOXY would rather ensure the gift hamper arrives earlier than late.
If your gift message has a birthday wishes, we will place a “wait don’t open until your birthday” sticker on the gift box automatically and aim for early or on time.
Saturday delivery to available in some areas. Please contact us if you wish to have a gift delivered on a Saturday. To check if Saturday delivery is available with NZ Post Couriers please visit: NZ Post Couriers website
- We only ship within New Zealand.
- We are unable to redirect orders once the items have been dispatched.
- We are prevented from delivering alcohol on Good Friday, Easter Sunday, Christmas Day, or before 1pm on Anzac Day.
Orders returned to FOXY BOXY due to incorrect address, failure to collect from New Zealand PostShop, or failure to contact courier after delivery attempt, will incur a re-shipping fee.
If you have any further questions about our delivery please contact us at email@example.com
Deliver to Their Work
We highly recommend sending the gift box to the persons place of work. First and foremost that’s where they are likely to be Monday to Friday. They get a nice surprise during their work day and can show off to their colleagues.
We DO NOT recommend sending gift boxes to hospital. People can move wards, or get released early. It’s best to send the box to the giftee’s home address. If you’d like to send the gift to the hospital, please include the ward number to help the gift get delivered 😊
We deliver to hotels and managed isolation quarantine hotels. When entering the delivery address for your gift please use the “business name” field for the the name of the hotel and the room number of the guest.
In the unfortunate event of a damaged or faulty package or item, FOXY BOXY will arrange for a replacement gift or item to be sent to you within a reasonable time-frame. Please contact FOXY BOXY firstname.lastname@example.org within 48 hours of receipt of the gift with details of the damage and we will discuss the best way forward.